We, the team at Palasino Malta Limited, strongly value our own privacy – and therefore are committed to protect your personal data (i.e. information that identifies you) as though it is our own.
If you have any questions about how we protect your privacy, get in touch here: dataprotection@palasinomalta.ltd
One of your rights under applicable law, particularly Regulation [EU] 2016/679, or as it is otherwise known, the GDPR - is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organisation. You also have the right to know the details and purpose of that processing.
This privacy policy describes our practices relating to the personal data of visitors of www.palasinomalta.ltd and make use of our online facilities. For all our services, the data controller — the company that is responsible for your privacy — is Palasino Malta Limited, with its registered address at 170, Pater House, Level 1 (Suite A285), Psaila Street, Birkirkara 9077, Malta.
We assure you that we will only use and disclose any personal data collected from you in accordance with the manner set out in this policy.
Most of the personal information which we may collect about you through this website is given to us only if you choose to give it to us.
Such personal information may be requested from you when you fill in a field (e.g. to fill in any other form with your questions and comments). If you send us emails, then the personal data we process will depend on what you send us in the email.
The information we collect from you normally includes the following:
- Name and Surname
- Contact details such as email address and/or telephone number
- Information about the device you sued to access the website
Check out the next sections to understand how and why we use this information. Some other information is given to us because you accessed this website (e.g. logs, recorded through cookies). This is explained in the cookies section below.
We use your information in a number of different ways — what we do with it then depends on the information and the purpose for which we collected.
The tables below set this out in detail, showing what we do, and why we do it.
1. Your name and contact details
| How we use your Name + surname + contact details (email address & telephone number) | Why? |
|---|---|
| To send you service messages by text or e-mail. | We’ve got to do this to perform our contract with you if you have a contract with us – or to respond to your queries. |
| To send you acknowledgements for your application and a potential request for an interview should your application be moved further in the recruitment process | We will only make use of this data to invite you for an interview. |
| Fraud prevention and detection | To prevent and detect fraud against either you or us – unfortunate, but absolutely essential |
2. Information about your device (phone or laptop) with which how used our websit
Information you give us when you browse our site or use our app, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website and app.
| How we use information about your phone or laptop, and how you use our website and app | Why? |
|---|---|
| Improve our website and set default options for you (such as language and currency) | To give you the best possible customer experience |
| Protect our website | To prevent and detect fraud against either you or us — and to meet our legal obligations about looking after your data |
We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this anonymised information with third parties – but don’t worry, they cannot identify you.
If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to us.
We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
We do not, and will not, sell any of your personal data to any third party – including your name, address and email address. It is not our business to do so – and we want to earn your trust and confidence.
- However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Any related companies to Palasino Malta Limited such as the parent or sister companies can possibly have access to some of your data shared with us via this website;
- Companies that are involved in the process of the provision of our services, such as hosting providers amongst others.
- When we do share data, we do so on an understanding with the other entities that the data is to be used only for the purposes for which we originally intended – again, we don’t want you to have any surprises.
- We may also provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you. Anonymous information means it is anonymous.
- If we ever have to share data with entities that are outside of the EEA, we will be sure to do so in a manner that complies with the requirements established by the GDPR.
What are cookies?
A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.
Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network - others may be necessary for the provision of a service over the internet, in which case they have to be used.
Other cookies may be desirable to improve your experience, in which case we will ask you for your consent to use them.
What cookies do we use?
The cookies we use are the following:
| TYPE | PURPOSE | GROUND | |
| NECESSARY | CONSENT | ||
| Strictly necessary | For example, account login related cookies. Strictly necessary cookies are loaded automatically and cannot be disabled by the user. | ||
| Functionality | For example, remember users language preferences or remembering various choices. | ||
| Tracking and Performance | For example, analytics such as Google Analytics. | ||
| Targeting and Advertisin | For example, Google AdSense/AdWords remarketing. | ||
How do you change your cookie settings?
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Other Passive Information which we collect
Apart from the information you provide us with when using our Website, other information is passively collected from you (without you actively furnishing such information) when you navigate through the website. We use various technologies and navigational data collection methods to gather such passive information for various reasons, for example to track how many visitors access our website, the date and time of their visit, the length of their stay and which pages they view. The passive information also aids us to determine which web browsers our visitors use and the address from which they accessed our website – for instance if they connect to our Website through clicking on one of our banner ads. This technology does not identify you personally.
Such passively collected information may be used and combined to improve our services to website visitors, customise the website based on your preferences, compile and analyse statistics and trends of our visitors and their use of the sites operated by us and our related entities or subsidiaries. Together with our related entities and subsidiaries we will use this information and share it with third parties to improve the content, functionality and administration of our websites, to better understand our customers and markets, and to improve our products and services.
We assure you that, unless you have consented, such passive information shall not be combined with personally identifiable information collected elsewhere by our website or respective sites operated by our related entities or subsidiaries.
Our website includes a section which lets you know what vacancies we have. If you are interested in one of our open positions, you may click on the “Contact us” button underneath the vacancy of your interest.
We are the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at dataprotection@palasinomalta.ltd.
- What will we do with the information you provide to us?
All of the information you provide during the process will only be used for the purpose of progressing your application. ,
We will use the contact details you provide to us to contact you to progress your application.
We will use the other information you provide to assess your suitability for the role you have applied for.
- Retention Periods
If you are unsuccessful following your submission of an application the information will not be held by us and it shall be deleted accordingly.
If you want to exercise your rights, have a complaint, or just have questions, please contact us here dataprotection@palasinomalta.ltd.
Please appreciate that the rights must be exercised within some limitation – for example, if you ask us for information we can only give you what relates to you and not what relates to other persons. When we receive requests, we may also request that you identify yourself and provide documentation or information for verification (we would not want to disclose information to the wrong person). Unreasonable requests may be subjected to a reasonable fee or refusal to respond.
Our website is continually under review – new functions and features are periodically added and improved to interface, thus changes to our privacy policy may be required from time to time.
We therefore encourage you to check our privacy policy on a frequent basis.
We are always happy to hear from you, whether to make a suggestion but especially if you feel we can do better.
If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at:
Palasino Malta Limited
170 Pater House, Level 1 (Suite A285), Psaila Street, Birkirkara 9077, Malta
We have appointed a Data Protection Officer who may be contacted here: dataprotection@palasinomalta.ltd
